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shipping & returns

 Can I return my order? 

 Yes! Online orders can be returned by mail for a full refund in their original packaging, unused and undamaged within 7 days of receipt. 

Note: returns are subject to validation and approval at 1day beauty’s discretion. All shipping and duty costs are non-refundable. 

What are your shipping estimates?  

Due to COVID-19, we are experiencing delays with our shipping partners. We appreciate your patience with our longer than usual transit times. 

Canada: 1-10 business days, USA: 3-10 business days, International: 3-16 business days. 

Note: all orders. Over $55 CAD ship for FREE with code “freeshipping” 

My shade wasn't the right fit! Can I exchange it?  

Absolutely! We want you to love your 1day beauty. We will gladly accept your exchange within 7 days of receipt. Your product must be unused and in its original packaging.

Note: 1day beauty reserves the right to inspect exchanges prior to approval.


Don't see your question?  

If you have a question that we haven’t answered, please get in touch with us at We're here to help!