Can I return my order?
Yes! Online orders can be returned by mail for a full refund in their original packaging, unused and undamaged within 7 days of receipt.
Note: returns are subject to validation and approval at 1day beauty’s discretion. All shipping and duty costs are non-refundable.
What are your shipping estimates?
Due to COVID-19, we are experiencing delays with our shipping partners. We appreciate your patience with our longer than usual transit times.
Canada: 1-10 business days, USA: 3-10 business days, International: 3-16 business days.
Note: all orders. Over $55 CAD ship for FREE with code “freeshipping”
My shade wasn't the right fit! Can I exchange it?
Absolutely! We want you to love your 1day beauty. We will gladly accept your exchange within 7 days of receipt. Your product must be unused and in its original packaging.
Note: 1day beauty reserves the right to inspect exchanges prior to approval.
Don't see your question?
If you have a question that we haven’t answered, please get in touch with us at firstname.lastname@example.org. We're here to help!